The location and property were perfect. Unfortunately for a 5 star resort they do not have the staff commensurate with that rating. The staff at the front desk besides Leah and Antoine at the pool , were inexperienced, young and not enthusiastic or knowledgeable, nor welcoming. Same for Le K restaurant regarding the staff and La Source where we literally sat for 15 minutes trying to get someone’s attention to get another cup of coffee but the main server woman stood chatting with other patrons for an unusually long time. Underwhelming for a restaurant of that caliber. The decor in Le K and Le Source however were outstanding. The art sculptures all around the resort were very dark in meaning.
Amodeo-mikelinich
Mai 2025
Facilities are beautiful and really well maintained. Lots of options for dining on site. The staff is friendly and helpful but not really at the 5 star level you might expect. The rooms are beautiful.
Maria
September 2024
The property was the most insanely gorgeous hotel property I’ve ever experienced. We couldn’t believe it wasn’t part of a museum. Every detail was immaculate. Loved that it was a hotel (more like an estate,) a vineyard, a spa, somewhat of an art museum, a Michelin restaurant hub, and you could walk and explore the grounds. You don’t even have to go into town (which is a quick 15 min drive) because they have it all.
Rachel
Mai 2025
A beautiful hotel just outside Aix-en-Provence. The hotel and grounds have been renovated to a very high standard, and around every corner there is another beautiful vista to surprise and delight. Stunning artwork adorns the walls and amazing sculptures are dotted around the grounds, . The staff are excellent - attentive and friendly. We enjoyed the wine-tasting led by Andrea, and the service of the restaurant team in La Source was superb - our thanks to them all.
Debbie
Februar 2024
Beautiful property, lovely gardens, pool, spa etc Staff were very helpful-I accidentally left something at the hotel and they delivered it to me 15mins away at our next hotel the next day! -above and beyond service not often encountered -amazing!
Sarah
September 2024
the decoration is amazing, so much art all over feels like a museum. the view and the surrounding are breathtaking the food is just top of the line, each and every restaurant is just amazing and very tasty the beds are super comfortable .
Assaf
Oktober 2022
Wow this place is really really something. Incredibly stunning the grounds transport you to somewhere magic and the rooms are incredible. If that isn’t enough the staff will literally wait on you hand and foot the service was second to none. And we wanted to say a special thank you to Noè who was so incredibly friendly and so helpful and made our stay that much better.
Amity
Juli 2024
Amazing nature, well maintained chateau and awesome gastronomy
Oleg
Juni 2023
A breathtakingly beautiful venue, it really is stunning and the rooms are huge and much nicer than they look in pictures. The massage was amazing and the service at the pool was incredible.
Ellahe
September 2024
Loved the beautiful country setting of the property with its beautiful manicured garden. Thank you so much for the beautiful welcoming gift, a beautiful bottle of the state Rose that we drank on the beautiful barmy afternoon in the terrace. Loved of about it. 😍
Anerys
Oktober 2023
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